Steps to Distater Proofing our Client

Outsourcing IT is beneficial for a company in many ways, I'll highlight two of them.  First of all, the cost of outsourcing the IT is usually about the third of what it would cost internally; and second, by outsourcing IT, a business reduces the risk by getting a support from experienced and efficient team who's combined knowledge would be expensive and time consuming to duplicate.  Therefore, having us constantly monitor your systems, making sure they  are always up and running, and fully-compliant are some of numerous advantages our team can provide for your business.

For one of our clients we implemented a Backup and Disaster Recovery platform during our managed services engagement. One evening one of our client’s core infrastructure servers had hardware failure and the server could not be brought back up.  This critical problem was immediately routed to us for investigation.  It happened late in the evening when most of client employees already went home and were not even aware of a problem that emerged.  Our team managed to turn up the virtual version of that server on our Backup Device.  Next morning when users came back to work they did not know that there was any issue and our client’s business was unaffected.  Had that not been the case the business across five different states would have had experienced 24 to 48 hours of downtime.  This issue could have cost the company more than several hundreds of thousands dollars a day, because it would be impossible to continue with their operations.  By providing a comprehensive Business Continuity Plan, not only did we prevent a loss of productivity from happening, but we also made sure that our client’s customers were not affected.  Our support team helped this company solve their issue quickly and without business interruption.

Backup and Disaster Recovery

Recently implemented Agosto’s backup and disaster recovery solution for the largest Midwest exercise equipment retailer.    Our client maintained an aging tape library and manually rotated tapes offsite.  They needed a reliable and efficient solution that provided offsite backups (tape replacement) with highly available disaster recovery capability.  

To meet their needs we implemented Agosto’s Managed: Backup & Recovery solution.  Agosto’s managed solution provided a secure offsite backup on the East and West coast, a disaster recovery solution allow us to turn-up a virtual version of the failed server within minutes of a failure and lowered the overall cost by eliminating the maintenance associated with the tape library and offsite management.   Moreover, this is a fully managed solution with 24x7 monitoring and maintenance.  The client pays less and is much happier knowing their data and core servers are protected.