ChannelPro Magazine: Onboarding—The Fastest Way to Success or Failure

Bringing on new managed services clients shouldn’t entail just a handshake and a thank-you note. Smart IT pros make onboarding part of their process.

A critical part of onboarding for Minneapolis-based Agosto is the on-site gap analysis, which helps the MSP discover security holes and processes that jeopardize compliance policies... Agosto, during onboarding, also reviews mobile security such as user validation, offering to help craft policies and deploy technology to shore up lapses.

Read more including Aric Bandy's interview, by Sandra Gittlen