Tune in to this episode of CloudUp where we dive into Chrome Browser Cloud Management. We cover why you need it, what it’ll do for you, and how it’s going to make your life easier.

Meet the Speakers

Mitchel Steele

Mitchell Steele

Google Chrome Sales Manager

rion ellis image

Rion Ellis

Chrome Enterprise Deployment Engineer

Transcript

– What is Chrome Browser Cloud Management?

– It’s a way to manage Chrome browsers across your organization. Regardless of the operating system that it’s running on and you can apply policies to those browsers without users actually having to sign in.

– Interesting, so does it have to happen on the network?

– No, nope, no, that’s the beauty of it. It’s cloud-managed, so you just set it up in your Google admin console and install the token on the devices you want it to apply to and they will start reporting back to your console. You’ll see them start populating in and it reporting from them, so yeah. Today’s episode of CloudUp, we’re gonna be talking about Chrome Browser Cloud Management. Why you need it. What it’ll do for you. And how it’s gonna make your life easy.

– Obviously, we’re not in a fancy production studio like we were last time, ’cause we’re all suffering through quarantine together. So, my workforce is remote, as most people are today and will be most likely the foreseeable future. How am I gonna manage these devices? Or how am I gonna manage these browsers on these devices if they’re not on network?

– For Windows devices, you can send them a reg file, and have them import that file into the registry which will have the token in it and that will allow the browser to then start reporting back the admin console for you to start collecting data. On Mac devices, if you have Jamf that you’re using to manage them, there’s a setting within Jamf where you can push that same thing to their PLIST file and that will then accept the token and allow that device to then start reporting as well.

– Cool, so what you’re saying is, my workforce is remote, and if I’ve got a lot of Windows devices, I can still figure out a way to manage that browser even though they’ve been off network for a long time.

– Absolutely.

– If you’re in a predominantly Mac environment, it’s even easier to get that browser management rolled out.

– Yeah, because you can just push it directly through Jamf. I don’t know many Windows, I’m sorry, any Mac shops that don’t use Jamf to manage end points. Really easy with Jamf.

– Jamf seems to be the industry standard now.

– Right.

– So, tell me a little bit about, once I enroll a browser, what does that even mean? What controls do I get? Why would I want to do that?

– Once you enroll the browser, you’ll start getting reporting information back from that browser, whether that user signs in or not. It’ll tell you things like, how many profiles that user has set up within their browser, what extensions, apps that they have installed. And it’ll give you limited information about the machine, like, CPU, memory, little details like that. The greatest thing about it, is it allows you to see all applications and extensions that are installed within your organization. So you can quickly go through and if you know of some known bad ones, and that really the greatest benefit of this, is getting insight into what’s going on in every machine in your organization. And you find a bad extension, unknown bad one, you just click it, disable it once, and it will disable it for your entire organization.

– So I don’t need to go and check through each profile to see what Sally’s got, what Bob’s got. I can see every instance of a specific extension and take action on it from one spot, is that what you’re saying?

– Exactly. And so, really what it’s gonna do, it’s gonna collect all that information from every single machine and then it’ll list every application with how many machines it’s installed on. So you can say, oh boy, this application’s installed on 1400 machines, maybe we should just automatically push these out to our devices as admin policy, as opposed to making these people install it themselves. And then, the reversal of that is, alright, well, we don’t want people to have coupon code, whatever deals withdrawal is, no, it’s anonymous, but malware. Right, like, for real. Like, coupon, click here to get your free deal. That never works, it’s not a good thing. So you can instantly just block all of those.

– Click here to get your virus.

– Yeah right! I mean, we’ve become so numb. It’s like, something pops up, and you’re just like yup, click, yup.

– Yup, yup. Okay so, I think it’s pretty easy to see where the benefit is for an admin. I mean, obviously, as admins, we want more control. We want to know what’s going on. We want more security. So, I think the benefits pretty clear there. Let’s talk about benefits for end-users. What’s this gonna do for my end users? If we put them a managed box, if you will, is it gonna make their life more difficult?

– No, it’ll actually make their life easier because whether they go from their Windows machine or to their Mac machine, or through their Chromebook, the experience is gonna be the same. They won’t notice, well I mean they’ll notice a difference between the OS, but as far as their browsing experience, their favorites, all that good stuff they have saved, it just follows them wherever they go.

– Got it. And then, how about, does this give me the ability to maybe push helpful tips or information to them? For example, if we have company internet–

– Yeah absolutely.

– How would I get that to them?

– Go into the admin console, you can add it to the bookmark, and then they just see a folder in their parts bar, and it could be like, company name, and you could list however many you wanted there, like quick help links, you know, here’s our HR sites, here’s what we’re known for, you know, BTO, whatever. And it’d be the same for everybody, so…

– To the ability to really make the end users life, potentially even a little bit easier by just help giving them some helpful policies.

– Absolutely.

– While still gathering that admin data at the same time.

– I feel like, for me, the greatest benefit is just, I mean, knowledge is power. The more knowledge and information I can have, the better I can do my job, this is just gonna collect a lot of information for you to help you make better-informed decisions. And then it’ll also help you decide, what is gonna be easiest for my employee, right? I’m having a new employee coming onboarded, and these seven apps are pretty much everywhere on every machine on my org, I’m just gonna automatically push these down, so it doesn’t require any user action to get those.

– So you also answered this earlier, but I wanna circle back to it. We talked a bit about Mac and Windows. How does managing the browser differ across the different OS’. Whether its Chrome, Linux, Mac, Windows, do I have to go to different panes? How do I do that?

– Nope, it’s the same experience, regardless of OS. And that’s kind of the beauty of it. We call it unified browser management from the cloud. So its across the org, device independent, you can manage them all the exact same way.

– Got it. So, if I’m in a choose your own device organization, which is becoming more and more popular today. Meaning that when you’re hired, you get a list of devices, it might be a Mac device, a Windows device, potentially a Chromebook as well, too. It’s still one set of policies across all devices.

– Absolutely. ‘Cause they’re being applied to the browser itself. So, yep, the browsers are gonna be the same.

– Awesome, so, I think you hit on three points so far. Number one, why it’s good for admins. Number two, why it’s good for end-users. And then how it’s gonna make everyone’s life a little easier. I guess, the last point I’ve gotta ask is, how much does it cost? I mean, it’s gotta be expensive, right?

– And that’s the part that usually gets people, you know. ‘Cause you get a lot of great services, so, they figure it’s gonna be pretty expensive. But it’s free 99. It literally doesn’t cost a cent. It’s available for you to simply do it for you.