Everyone is talking about the convenience and flexibility of Google Chrome OS and Grab and Go. In this week’s episode of CloudUp, we cover the benefits of the powerful Grab and Go, the common questions people have and how organizations can easily get started.

Meet the Speakers

Mitchell Steele

Google Chrome Sales Manager

Rion Ellis

Chrome Enterprise Deployment Engineer

Transcript

Rion

With Google Chrome OS and Grab and Go, it’s basically like a roaming machine, right? Like it doesn’t matter what machine it’s on, anytime I, or any machine I grab, I’m going to get all my information pulled directly now.

Mitchell

So it doesn’t matter if I come out and take the first one, or the 12th one, or the sixth one?

Rion

Yeah any single device, you’re gonna log in, all of your information’s gonna be there.

Mitchell

On this episode of CloudUp we’re talking about this guy.

Rion

And no, it is not Johnny Five.

Mitchell

So Rion, what is Google’s Grab and Go?

Rion

Grab and Go is a program that has a bunch of laptops, or whatever Chrome devices, sorry, are ready and available for you to use, no matter what.

Mitchell

Uh what does the set-up time look like? I mean does the IT person have to come over to like get me logged in or anything like that?

Rion

Nope, set-up time is nil, they’re literally ready to go, waiting for you.

Mitchell

That’s awesome. So anyone at the organization at any point can come up and just pull one of these books out and use it as their device?

Rion

Correct. You can walk up to the device, unlock the shelf, open up the device. Just open it up, log right in with your network credentials and basically all of your profile will then come down.

Mitchell

Okay.

Rion

Really the only thing you have to do is decide how long you want to keep the device. Which, I mean, for some people could be a difficult challenge. But I have faith.

Mitchell

So I’m an employee that just trying to get the kids in the car and just forgot to throw my backpack in. Laptop is sitting on the couch at home. I can, this is a great solution, right?

Rion

Yep.

Mitchell

What if I left it at the bar last night?

Rion

Grab it!

Mitchell

What if, what if my kid dropped it off the table?

Rion

Punishment. Grab it!

Mitchell

What if I lost the charger?

Rion

Uh, grab it.

Mitchell

What if I want to bike to work?

Rion

Leave that laptop at home and grab it! I’ll tell you that the reasons are endless, right, but this is always here ready and waiting.

Mitchell

Cool. Even if it’s my Windows machine decided it was time for a two hour update? And I have a presentation in ten minutes?

Rion

Absolutely.

Mitchell

Yeah.

Rion

Especially with G Suite products, you know. You keep your stuff on Drive. As soon as you login, the magic of the cloud.

Mitchell

What if I’m on Office 365?

Rion

That’s fine too, we don’t discriminate. You can install the Android apps for Office right onto the devices themselves. They operate a lot like Microsoft Office products you have on your desktop today.

Mitchell

Cool. So Rion, I know you used to work in Windows and in other OS’s as well. Has it always been this simple to just grab a device?

Rion

Absolutely not.

Mitchell

Like how does this work in a previous life?

Rion

Uh, previously it would typically be like whatever laptop we had lying around because it was available.

Rion

So I got the old one.

Mitchell

Ready to be recycled, exactly.

Rion

So, uh, then I’d spent two hours setting up a profile for you, installing the software you’d need on it, right.

Mitchell

So you got to push, you got to image it, put the security suite on it.

Rion

Yeah. So I mean it’s minimum two hour investment. Probably closer to three cause it’s probably an old laptop, slow, so it’s going to take even longer. And then I’d hand it to you, and you’d maybe get another one back in a week or two whenever we had a new one ordered.

Mitchell

Wow, okay.

Rion

Um, the thing I like to tell people that are new to this, especially Chrome OS in general, Windows admins back in the day we’d have roaming profiles. Which were great in theory. In reality they were horrendous, right. Cause not every single machine was the same. You wouldn’t have the same applications so it just, it was a disaster. Well with Google Chrome OS and Grab and Go it’s basically like a roaming machine, right. Like it doesn’t matter what machine it’s on. Any machine I grab I’m going to get all my information pulled directly now.

Mitchell

So it doesn’t matter if come out and take the first one or the twelfth one or the sixth one?

Rion

Well I mean if the sixth one’s dead, like the battery is dead.

Mitchell

Like someone else has put it back on and

Rion

Yeah, that’s about the only worry you’re going to have.

Mitchell

Yeah.

Rion

Yep. Otherwise we’ve got any single device, you’re going to login and all of your information is going to be there.

Mitchell

And then from an IT perspective, do I need to worry about coming over here and making sure that people forgot to, no one ever remembers to delete their stuff. But do I need to like go through and check all these?

Rion

Depending on how you have it configured, no. Most of our customers that we’ve been doing this for, we set up what’s called Ephemeral Mode. So as soon as that machine or that user logs out their profile is then wiped from the device.

Mitchell

So at that point it’s, when they hit Sign-out it’s blown away, ready for the next person.

Rion

Correct. Yeah.

Mitchell

Okay. So it’s literally something that I don’t really have to touch?

Rion

No.

Mitchell

What kind of feedback are we getting from some customers that we’ve set up Grab and Go for?

Rion

Actually the feedback has been awesome so far. One of our customers that we set it up for, they’re using it in their break fix department. So like all their techs in there. Everybody in their, or whenever they break their machine or whatever, goes down to the tech depot. Tech pulls out a Grab and Go loaner for them, hands that to them and while they’re working on their machine. The funny thing is, is like one out of every five users wants to keep the Chromebook as their primary machine.

Mitchell

That’s great.

Rion

So in other words, like if you don’t have Chrome OS in your network today this is a great way to try it out.

Mitchell

So you could almost think about, if I’m maybe in IT or a security person, um, that really likes the idea of Chromebooks but doesn’t want everyone dragging and kicking and screaming to Chrome. This could be a really good, uh, low resistance way to give people an option to try out Chromebook and see if it could be something they could see themselves working from?

Rion

Absolutely. I think you could almost say it’s like, almost like car2go, right? Like maybe you always thought you wanted a little Mini or whatever and some stage just went and got car2go for a little while and drove it around, decided you didn’t, um, because it was a Mini. Um, but this you can take it for free, know what I mean.

Mitchell

Try before you buy.

Rion

Yeah, exactly.

Mitchell

If I want to install this onto Chromebooks or set up my own Grab and Go, how do I do that?

Rion

Contact Agosto.

Mitchell

What does it look like if I contact Agosto, how do we help customers?

Rion

We help them out by doing, it’s kind of like a three step approach, right. So we’ve got to install the Grab and Go web app engine.

Mitchell

Okay.

Rion

Then we’ll create the Chrome app that will then publish to your company’s web store.

Mitchell

So it’s a Grab and Go that’s specific to me.

Rion

Correct, it’s private to your company. And then the last piece is just configuring some policies on some custom O.U.’s that need to be created for Grab and Go to run.

Mitchell

Go it. So it doesn’t then interfere with my other Chrome website that I have running in other use cases.

Rion

Correct, correct. It’s sandboxing if you will.

Mitchell

Got it, cool.

Rion

And that will do it for today’s episode of CloudUp.

Mitchell

Let us know in the comments what you think about Grab and Go, and if you have any addition questions. You might even get a free piece of swag.