WHAT EARLS WANTED
WHY EARLS WENT GOOGLE
About 30 years ago, Leroy Earl Fuller and his son Stanley Earl Fuller had a simple idea to create a laid-back burger and beer joint. When the restaurant started, there was no question about what the name would be. It had to be called Earls. The restaurant quickly took off because, well, who would say no to burgers & beer? So they hired talented people and travelled the world to taste, drink and get inspired.
Then they came back and applied all of that to the menu. And with that came attention and awards and even more talented people. A lot has changed since those early days, but Earls is still a family business filled with people who are genuinely passionate about great food and drinks, served in an inviting environment.
“Agosto helped us with a change management and training plan. We have a very young workforce, so our learning curve was really shallow. Most of the team already had personal Google Apps accounts, so they hit the ground running. We had a three-stage rollout, with our core IT going Google first, for about six weeks, with no issues. Then we moved our early adopters – a full 10% of the company who elected to deploy Google Apps early – also with no issues. The rest of the team followed, and it all went well.”
“Working with Agosto was really great. Sometimes I thought to myself, it’s quiet – too quiet. I kept waiting for the other shoe to drop, because it felt too easy. Over the past year now of using Google Apps, we have truly empowered employees to be more innovative and productive. Agosto and Google Apps have been a big part of that.”
Jason McLean, Director of People Systems and Technology, Earls
Earls chefs and store managers were excited about moving to Google. “They’re a pretty innovative bunch already,” said Jason. “Google Apps has shown them how much better we can be. Using Drive to share our recipes, safety information and all other paperwork means our people know that when they access a document or spreadsheet, they’re working from the only real-time source of truth.”
Team members can view email, have a quick chat with corporate or make any updates to documents from their mobile phones, and then get back to keeping guests happy.
“We saw a positive change right away from going Google. This is in our culture – we’re entrepreneurs. With Google Apps, entire stores are sharing techniques, getting more efficient and adding functionality.”
“Working with Agosto was really great,” said Jason. “Sometimes I thought to myself, it’s quiet – too quiet. I kept waiting for the other shoe to drop, because it felt too easy. Over the past year now of using Google Apps, we have truly empowered employees to be more innovative and productive. Agosto and Google Apps have been a big part of that.”