Director of Cloud Services
Erlandson joined the team in 2005 and is focused on ensuring that the transition to Google Apps is a smooth one for Agosto customers. His team covers change management and training, which correlate directly to client project success and end user proficiency and satisfaction with Google Apps.
Joining the sales team on discovery and strategic planning calls to understand goals and the customer’s environment today and where they’d like to be with Google, Erlandson and his team gather information, meet with customer teams, and help understand customer expectations. They help develop project plans and deployment models to ensure the technical aspects of the work go well as well as end users adopt new solutions.
Before joining Agosto, Erlandson worked for an IT solutions company in Alexandria, Minnesota for over four years. He called himself a “PC cowboy,” working with businesses to improve their overall networking, building their servers, providing troubleshooting and developing improvement plans.
He started his IT career after studying first with his father, a Cisco Networking Academy Instructor, at one of the first few hundred high schools in the world to offer the free, online curriculum to students in his home town.
Mark has a degree in Computer and Voice Networking from Alexandria Technical College.
Erlandson is an avid beer brewer. He participates in the local craft brewing scene and is a home brewer. His rye IPA is his favorite.